.page-contact {
  --cn-shadow: 0 20px 44px -30px rgba(14, 36, 56, .6);
  --cn-hair: 1px solid rgba(14, 36, 56, .14);
  --cn-hair-soft: 1px dashed rgba(14, 36, 56, .2);
}

/* 首屏 */
.page-contact .cn-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  display: flex;
  align-items: flex-end;
  min-height: clamp(430px, 76vh, 640px);
  padding: clamp(92px, 13vw, 150px) 0 clamp(40px, 6vw, 70px);
  background: var(--ink);
  color: var(--glass);
}

.page-contact .cn-hero-img {
  position: absolute;
  inset: 0;
  z-index: -2;
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: saturate(.92);
}

.page-contact .cn-hero-veil {
  position: absolute;
  inset: 0;
  z-index: -1;
  background:
    linear-gradient(180deg, rgba(14, 36, 56, .9) 0%, rgba(14, 36, 56, .5) 42%, rgba(14, 36, 56, .95) 100%),
    radial-gradient(120% 80% at 84% 28%, rgba(201, 138, 46, .34), transparent 64%);
}

.page-contact .cn-hero-inner {
  position: relative;
}

.page-contact .cn-hero .breadcrumb,
.page-contact .cn-hero .breadcrumb-list {
  margin: 0 0 18px;
}

.page-contact .cn-hero .breadcrumb a,
.page-contact .cn-hero .breadcrumb li,
.page-contact .cn-hero .breadcrumb span {
  color: rgba(251, 246, 236, .7);
  font-size: 12px;
  letter-spacing: .08em;
}

.page-contact .cn-hero .breadcrumb a:hover,
.page-contact .cn-hero .breadcrumb a:focus-visible {
  color: var(--amber-hi);
}

.page-contact .cn-hero .eyebrow {
  color: var(--amber-hi);
}

.page-contact .cn-hero h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(32px, 6.4vw, 72px);
  line-height: 1.14;
  letter-spacing: -.02em;
  margin: 14px 0 0;
  max-width: 15em;
  color: var(--glass);
}

.page-contact .cn-hero .lede {
  margin-top: 18px;
  max-width: 34em;
  font-size: 16px;
  line-height: 1.9;
  color: rgba(251, 246, 236, .82);
}

.page-contact .cn-hero-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 10px;
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
}

.page-contact .cn-hero-tags li {
  font-family: var(--font-narrow);
  font-size: 12px;
  letter-spacing: .08em;
  padding: 5px 10px;
  border: 1px solid rgba(232, 180, 92, .45);
  border-radius: 2px;
  color: var(--amber-hi);
}

/* 水位线 */
.page-contact .cn-tide {
  background: var(--ink);
  line-height: 0;
}

.page-contact .cn-tide svg {
  display: block;
  width: 100%;
  height: clamp(26px, 4.6vw, 48px);
}

/* 渠道卡 */
.page-contact .cn-head {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.page-contact .cn-head h2 {
  font-family: var(--font-display);
  font-size: clamp(25px, 3.4vw, 36px);
  font-weight: 700;
  line-height: 1.25;
  letter-spacing: -.01em;
  margin: 8px 0 0;
  color: var(--ink);
}

.page-contact .cn-head-note {
  margin: 0;
  max-width: 32em;
  font-size: 15px;
  line-height: 1.85;
  color: var(--muted);
}

.page-contact .cn-channel-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  margin-top: 30px;
}

.page-contact .cn-channel {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 26px 22px 22px;
  background: var(--glass);
  border: 1px solid rgba(14, 36, 56, .16);
  border-radius: 3px;
  transition: border-color var(--t), transform var(--t), box-shadow var(--t);
}

.page-contact .cn-channel::before {
  content: "";
  position: absolute;
  left: -1px;
  top: 18px;
  bottom: 18px;
  width: 3px;
  background: var(--amber);
  border-radius: 2px;
}

.page-contact .cn-channel:hover,
.page-contact .cn-channel:focus-within {
  border-color: var(--amber);
  transform: translateY(-2px);
  box-shadow: var(--cn-shadow);
}

.page-contact .cn-channel-tag {
  align-self: flex-start;
}

.page-contact .cn-channel-name {
  font-family: var(--font-display);
  font-size: 21px;
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: -.01em;
  margin: 0;
  color: var(--text);
}

.page-contact .cn-channel-value {
  display: block;
  margin: 0;
  padding-bottom: 8px;
  font-family: var(--font-narrow);
  font-size: 15px;
  line-height: 1.6;
  letter-spacing: .02em;
  color: var(--ink);
  text-decoration: none;
  border-bottom: 1px solid var(--line-amber);
  word-break: break-word;
  transition: color var(--t), border-color var(--t);
}

.page-contact a.cn-channel-value:hover,
.page-contact a.cn-channel-value:focus-visible {
  color: var(--amber);
  border-bottom-color: var(--amber);
}

.page-contact .cn-channel-value--plain {
  font-family: var(--font-sans);
  font-size: 15px;
  letter-spacing: .01em;
  line-height: 1.75;
}

.page-contact .cn-channel-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .cn-channel-tags li {
  font-size: 12px;
  line-height: 1.6;
  padding: 3px 9px;
  color: var(--muted);
  background: rgba(242, 228, 201, .55);
  border: 1px solid rgba(14, 36, 56, .12);
  border-radius: 2px;
  transition: color var(--t), background var(--t), border-color var(--t);
}

.page-contact .cn-channel:hover .cn-channel-tags li,
.page-contact .cn-channel:focus-within .cn-channel-tags li {
  color: var(--ink);
  background: rgba(232, 180, 92, .22);
  border-color: rgba(232, 180, 92, .5);
}

.page-contact .cn-channel-foot {
  margin: auto 0 0;
  padding-top: 13px;
  border-top: var(--cn-hair-soft);
  font-size: 13px;
  line-height: 1.85;
  color: var(--muted);
}

/* 提问清单 + 自助指引 */
.page-contact .cn-ask-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
}

.page-contact .cn-ask-left h2,
.page-contact .cn-self h2 {
  font-family: var(--font-display);
  font-size: clamp(24px, 3.2vw, 34px);
  font-weight: 700;
  line-height: 1.28;
  letter-spacing: -.01em;
  margin: 8px 0 0;
  color: var(--ink);
}

.page-contact .cn-ask-intro {
  margin: 14px 0 0;
  max-width: 34em;
  font-size: 16px;
  line-height: 1.9;
  color: var(--text);
}

.page-contact .cn-ask-list {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  border-top: var(--cn-hair);
}

.page-contact .cn-ask-row {
  display: grid;
  grid-template-columns: 22px 1fr;
  gap: 3px 14px;
  padding: 16px 12px 16px 10px;
  border-bottom: var(--cn-hair);
  cursor: pointer;
  transition: background var(--t);
}

.page-contact .cn-ask-row:hover {
  background: rgba(232, 180, 92, .14);
}

.page-contact .cn-ask-row:has(input:checked) {
  background: rgba(47, 127, 114, .1);
}

.page-contact .cn-ask-row input {
  grid-column: 1;
  grid-row: 1 / span 2;
  appearance: none;
  width: 20px;
  height: 20px;
  margin: 2px 0 0;
  border: 1px solid rgba(14, 36, 56, .38);
  border-radius: 2px;
  background: var(--glass);
  display: grid;
  place-content: center;
  cursor: pointer;
  transition: background var(--t), border-color var(--t);
}

.page-contact .cn-ask-row input:checked {
  background: var(--green);
  border-color: var(--green);
}

.page-contact .cn-ask-row input:checked::after {
  content: "";
  width: 9px;
  height: 5px;
  border-left: 2px solid #fff;
  border-bottom: 2px solid #fff;
  transform: rotate(-45deg) translate(1px, -1px);
}

.page-contact .cn-ask-row input:focus-visible,
.page-contact .cn-step input:focus-visible {
  outline: var(--outline, 2px solid var(--amber));
  outline-offset: 2px;
}

.page-contact .cn-ask-k {
  grid-column: 2;
  font-family: var(--font-narrow);
  font-size: 15px;
  font-weight: 600;
  letter-spacing: .06em;
  color: var(--ink);
}

.page-contact .cn-ask-v {
  grid-column: 2;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

.page-contact .cn-ask-sample {
  margin-top: 22px;
  padding: 18px 20px;
  background: var(--glass);
  border: 1px solid rgba(232, 180, 92, .5);
  border-left: 3px solid var(--amber);
  border-radius: 2px;
}

.page-contact .cn-ask-sample-head {
  margin: 0 0 8px;
  font-family: var(--font-narrow);
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--amber);
}

.page-contact .cn-ask-sample p {
  margin: 0;
  font-size: 14px;
  line-height: 1.9;
  color: var(--text);
}

.page-contact .cn-self {
  background: var(--glass);
  border: 1px solid rgba(14, 36, 56, .16);
  border-radius: 3px;
  padding: 26px 22px 24px;
}

.page-contact .cn-steps {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
}

.page-contact .cn-step {
  display: grid;
  grid-template-columns: 15px 26px 1fr;
  gap: 10px;
  padding: 13px 8px;
  border-top: var(--cn-hair);
  cursor: pointer;
  transition: background var(--t);
}

.page-contact .cn-step:hover {
  background: rgba(232, 180, 92, .12);
}

.page-contact .cn-step:has(input:checked) {
  background: rgba(47, 127, 114, .08);
}

.page-contact .cn-step input {
  appearance: none;
  width: 15px;
  height: 15px;
  margin: 5px 0 0;
  border: 1.5px solid rgba(14, 36, 56, .38);
  border-radius: 50%;
  background: transparent;
  cursor: pointer;
  transition: background var(--t), border-color var(--t);
}

.page-contact .cn-step input:checked {
  background: var(--green);
  border-color: var(--green);
}

.page-contact .cn-step-num {
  font-family: var(--font-narrow);
  font-size: 13px;
  letter-spacing: .1em;
  color: var(--muted);
  padding-top: 3px;
  transition: color var(--t);
}

.page-contact .cn-step input:checked ~ .cn-step-num {
  color: var(--green);
}

.page-contact .cn-step-text {
  font-size: 14px;
  line-height: 1.85;
  color: var(--text);
}

.page-contact .cn-self-btn {
  margin-top: 20px;
}

/* 响应时段 */
.page-contact .cn-hours-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 32px;
}

.page-contact .cn-hours-figure {
  margin: 0;
}

.page-contact .cn-hours-cap {
  margin-top: 10px;
  font-size: 12px;
  line-height: 1.7;
  color: rgba(251, 246, 236, .58);
}

.page-contact .cn-hours-text .eyebrow {
  color: var(--amber-hi);
}

.page-contact .cn-hours-text h2 {
  font-family: var(--font-display);
  font-size: clamp(25px, 3.4vw, 36px);
  font-weight: 700;
  line-height: 1.28;
  letter-spacing: -.01em;
  margin: 8px 0 0;
  color: var(--glass);
}

.page-contact .cn-hours-lede {
  margin: 14px 0 0;
  max-width: 34em;
  font-size: 15px;
  line-height: 1.95;
  color: rgba(251, 246, 236, .8);
}

.page-contact .cn-shift {
  margin: 26px 0 0;
  border-top: 1px solid rgba(232, 180, 92, .3);
}

.page-contact .cn-shift-row {
  display: grid;
  grid-template-columns: 66px 1fr;
  gap: 12px;
  padding: 14px 0;
  border-bottom: 1px solid rgba(232, 180, 92, .16);
  align-items: baseline;
}

.page-contact .cn-shift-k {
  font-family: var(--font-narrow);
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--amber-hi);
}

.page-contact .cn-shift-v {
  margin: 0;
  font-size: 14px;
  line-height: 1.9;
  color: rgba(251, 246, 236, .8);
}

.page-contact .cn-hours-note {
  margin: 22px 0 0;
  padding-left: 14px;
  border-left: 2px solid var(--amber);
  font-size: 14px;
  line-height: 1.9;
  color: rgba(251, 246, 236, .72);
}

/* 后续入口 */
.page-contact .cn-next h2 {
  font-family: var(--font-display);
  font-size: clamp(24px, 3.2vw, 34px);
  font-weight: 700;
  line-height: 1.28;
  letter-spacing: -.01em;
  margin: 8px 0 24px;
  color: var(--ink);
}

.page-contact .cn-next-links {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 0;
  border-top: var(--cn-hair);
}

.page-contact .cn-next-links li {
  border-bottom: var(--cn-hair);
}

.page-contact .cn-next-links a {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 16px 12px;
  text-decoration: none;
  color: var(--ink);
  font-family: var(--font-narrow);
  font-size: 15px;
  letter-spacing: .06em;
  border-left: 3px solid transparent;
  transition: background var(--t), border-color var(--t), color var(--t);
}

.page-contact .cn-next-links a span {
  font-family: var(--font-sans);
  font-size: 13px;
  letter-spacing: 0;
  line-height: 1.8;
  color: var(--muted);
}

.page-contact .cn-next-links a:hover,
.page-contact .cn-next-links a:focus-visible {
  background: rgba(232, 180, 92, .16);
  border-left-color: var(--amber);
  color: var(--amber);
}

/* 平板与桌面 */
@media (min-width: 760px) {
  .page-contact .cn-channel-grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
  }

  .page-contact .cn-next-links {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-contact .cn-shift-row {
    grid-template-columns: 84px 1fr;
  }
}

@media (min-width: 900px) {
  .page-contact .cn-head {
    flex-direction: row;
    align-items: flex-end;
    justify-content: space-between;
    gap: 40px;
  }

  .page-contact .cn-head-note {
    text-align: right;
    padding-bottom: 6px;
  }

  .page-contact .cn-ask-grid {
    grid-template-columns: 1.12fr .88fr;
    gap: 52px;
    align-items: start;
  }

  .page-contact .cn-self {
    position: sticky;
    top: 96px;
    padding: 30px 26px 28px;
  }

  .page-contact .cn-hours-grid {
    grid-template-columns: .92fr 1.08fr;
    gap: 56px;
    align-items: center;
  }
}

@media (min-width: 1180px) {
  .page-contact .cn-next-links {
    grid-template-columns: repeat(4, 1fr);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .cn-channel:hover,
  .page-contact .cn-channel:focus-within {
    transform: none;
  }

  .page-contact .cn-channel,
  .page-contact .cn-channel-tags li,
  .page-contact .cn-ask-row,
  .page-contact .cn-step,
  .page-contact .cn-next-links a {
    transition: none;
  }
}
<<<END>>>